Pakistan is a great country with number of great events; Pakistani population is much innocent that single news of expected change grabs their all attention towards. If we remember the one fine morning of year 2005 we heard news that the Pakistan Telecommunication Company Limited (PTCL) is taken over by a Dubai based Company. Peoples who are the victims of Pakistan Telecommunication Company Limited (PTCL) martyr considered this initiative as the best pill for the restoration to health and fell this as a great initiative. After this privatization Pakistan Telecommunication Company Limited (PTCL), the change what we all fell is that the department, which take years to install a single telephone connection them self runs a persuasive campaign for the sales and promotion of their products and by viewing this change we the common people of society again amused.

This simple marketing tactic loaded Pakistan Telecommunication Company Limited (PTCL) with the tremendous sales of their products. But the requirement of but is always their means after a certain period of time we start hearing these things; 1) Your connection is on copper line so you have to face these things, 2) The pity line man culture your line is too old, 3) This is not my problem it’s the problem of DSL section reply from DSL section no your internet is ok there is a problem with your line, 4) Your pair need to be changed and there is a problem. What stupid things are these who we are to concern with lines, pairs, boxes, patches and copper wires we just need the quality services with quality assurance. One more attribute to add in recognition of Pakistan Telecommunication Company Limited (PTCL); your phone or internet works or don’t but the billing department works at its best your bill is always on time with complete billing. Some times what I think Pakistan Telecommunication Company Limited (PTCL) is not considered us as a customer but they considered us as victims of Privatization.